If your question is not here, call +359 893 676 132 — it is quicker by phone, and we answer at any hour.
Is the price per person or for the car?
For the car. One passenger or six, the price is the same as long as you fit. That is why a transfer usually works out cheaper than separate tickets or two taxis once there are three or four of you.
What is included?
Fuel, motorway tolls, passenger insurance, meeting you at the terminal exit and tracking your flight. The full list is on every route page, under the price table.
Are there hidden extras?
No. If something costs more — ski equipment, an extra stop, waiting time — it appears in the price while you are filling the form in, before you send anything. The figure we confirm is the figure you pay.
What if my flight is delayed?
Leave the flight number when you book and we watch the landing. The driver comes for the time you actually arrive, not the time on your ticket, and waits. There is no need to find wifi at baggage reclaim and start rearranging things.
How long do you wait?
There is an included waiting period after landing, and beyond it there is a charge for each period started. The exact figures appear in the booking form as you fill it in, because they are settings rather than something written into this page — which means they cannot fall out of date here.
Do you have child seats?
Yes, for every age, from an infant carrier to a booster. Say how many you need and for what ages in the form; it shows how many are included in the price and whether there is anything to pay.
How much luggage can I bring?
The luggage space takes a full van’s worth of suitcases. For skis, a snowboard, a pushchair or anything bulky, tick it in the form so we bring the right vehicle.
Can we stop on the way?
Yes. Short stops for coffee or a toilet are a normal part of the journey and cost nothing. For a detour — calling at another address, say — put it in the form and the price will recalculate.
How do I pay?
You pay the driver on the day, in cash or by card in the vehicle. Nothing is charged when you send the request, and we do not take card details on this site. If you need an invoice for a company, say so in advance.
Prices are in euro. If you would rather pay in Bulgarian leva, tell the driver.
How far ahead should I book?
The earlier the better, particularly over the ski holidays and in high summer. The minimum notice appears in the form. For flights very early or very late, leave a few days.
Can you take us back as well?
Yes — from the resort or the address back to the airport. Tick the return option and you will see the price for both directions at once.
Can I cancel?
Call or write as soon as you know. We take no payment when you book, so cancelling in good time costs you nothing.
Do you drive outside Bulgaria?
Yes. There are published prices to Thessaloniki and to Belgrade, and we drive to other places in Greece, North Macedonia and Serbia — call for those and we will quote you on the spot. Bring the documents you entered Bulgaria on; everyone in the vehicle needs one, children included.